FAQ

How fast will my Royal Radix shoes arrive? We offer three tailored shipping speeds across the United States to ensure your new favorite pairs arrive exactly when duty calls:

  • Express Shipping: $20 (3-6 business days) – For when you need that jaw-dropping pair ready for the weekend gala.

  • Standard Shipping: $10 (7-14 business days)

  • Free Standard Shipping: $0 (7-14 business days) – Automatically applied to qualifying orders at checkout.

When will my order ship? Every order undergoes a rigorous final quality inspection and is beautifully packed within 1-2 business days. You will receive an email confirmation with a tracking number the moment your package leaves our kingdom.

Do you ship to P.O. Boxes and Military Addresses? Yes! We proudly ship to all valid residential, business, P.O. Boxes, and military (APO/FPO) addresses within the United States.

SIZING & COMFORT

How do I find my perfect Royal Radix size? A royal stride requires a flawless fit. Please consult our Comprehensive Size Guide [Link] available on every product page, featuring detailed inch and centimeter measurements. Our collection generally runs true to standard US sizing. If you fluctuate between sizes, we recommend sizing up for structured pumps/boots, or sticking to your true size for open-toe sandals.

Is there a break-in period for your leather shoes? Thanks to our premium, hand-selected supple leathers and advanced Radix cushioning tech, our shoes are engineered to offer instant comfort with minimal to no break-in period required.

RETURNS & EXCHANGES

What is your return policy? We want you to absolutely love your walk. If a pair isn't the perfect fit for your style journey, we accept returns of unworn shoes in their original box and packaging within 30 days of delivery. (Pro-tip: To protect the outsoles from scratching, please only try your shoes on a carpeted surface!)

What if my shoes arrive defective? We hold our craftsmanship to the highest sovereign standards. In the rare event that your order arrives with a flaw, please email us at [Your Email] with a photo within 48 hours of delivery, and we will dispatch a brand-new replacement immediately at no cost to you.